Contact Us
Have questions or need assistance? At Cutimart.com, we're here to help. Whether you require support with an order, have product inquiries, or need to connect, our dedicated team is at your service. Navigate to our 'Contact Us' page for swift and comprehensive assistance. Your satisfaction is our top priority, and we're eager to ensure a seamless shopping experience for you.
Frequently asked question
If you need more help, we're here to help.We accept all major credit cards, PayPal, and CutiMart gift cards.
🚚 Free Standard Shipping
- Enjoy free shipping on all orders over $49.
- Orders below $49 will have shipping rates calculated at checkout.
🌴 Shipping to All 50 States & U.S. Territories
- We proudly ship to all 50 U.S. states, including Hawaii, Alaska, and the U.S. Virgin Islands.
- For Hawaii, Alaska, and Virgin Islands, free shipping is available on orders over $100.
⚡ Expedited Shipping Option
- Need it faster? We offer expedited shipping (2–3 business days)for $14.99.
- A minimum order of $49 is required for expedited shipping eligibility.
🕒 Processing & Shipping Time
- Orders are processed and shipped within 1–3 business days, depending on product availability.
- Standard shipping typically takes 3–7 business days to arrive (excluding Sundays and holidays).
❗Important Notes
- Business days are Monday through Friday, excluding major holidays.
- Shipping times may vary slightly due to carrier delays or inventory status.
At this time, Cutimart.com does not offer international shipping. We currently ship only within the United States and U.S. territories.
Once your order has been shipped, you'll receive a confirmation email with tracking details.
Items can be returned within 14 days of purchase, provided they are in original condition. Please visit our 'Returns' page for more details.
Absolutely. We use advanced encryption methods to ensure your information is secure.
Currently, we operate exclusively online to bring you the best prices and selection.
We regularly have promotions. Please sign up for our newsletter or check our homepage for current deals.
You can create an account by clicking "Sign Up" on our website. Having an account allows faster checkout, order tracking, and access to special promotions.
Click on "Forgot Password" on the login page, and follow the prompts. An email will be sent to you for password reset.
If an item is out of stock, you can sign up for notifications on its product page to be alerted when it returns.
Yes, you can select gift wrapping and add a personal message during the checkout process for a small fee.
Orders can be modified or canceled within 2 hours of placement. Contact our customer service immediately for assistance.
Yes, our Cutimart Points program rewards customers for every purchase, referral, and review. Sign up today to start earning!
Navigate to the product page and click on "Write a Review."
During checkout, there will be a field to enter your promo code. Discounts will be applied before final payment.
We apologize for any inconvenience. Please contact our customer service with your order number, and we'll resolve the issue promptly.
Our dedicated customer service team is here to help. Reach out via the 'Contact Us' box, and we'll get back to you as soon as possible.